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Friday, 5 March 2021

If you have any problem related to your work / railway, call this new number, it will be fixed immediately.

 If you have any problem related to your work / railway, call this new number, it will be fixed immediately.

Indian Railways has issued a helpline number for the convenience of customers, meaning that from now on you can remove all your hassles and confusions with just one number. Railways has informed about this by tweeting. Railways has merged all its helpline numbers like 182 and 138 and issued Rail Help Integrated Singer Helpline 139.


Indian Railways tweeted,

Indian Railways tweeted that 138 and 182 helpline numbers have been merged from now on. From now on, you have to take advantage of any railway facility or call 139 for any problem. That is, from now on you will only need one number for railway facilities.


For all railway related problems, dial One Stop Solution Railway Helpline No. 139. Let's talk about what kind of facility you will get on this number -

  • Security
  • Train Complaint
  • Parcel Inquiry
  • Medical assistant
  • Station Complaint
  • To Track Your Concern
  • Accident information
  • Vigilance information
  • General Inquiry

Let it be known that people will get response in 12 languages ​​on the helpline number 139. It is based on IVRS i.e. Interactive Voice Response System. This facility provided by the railways will relieve the passengers from the hassle of memorizing multiple helpline numbers and answer their queries by dialing the same number. Indian Railways has also launched an app called Rail Madad.

Which number, which service will be available

  • Safety and Medical Emergency - No. 1 on pressing
  • Inquiry: Information related to PNR, fare and ticket booking - No.2
  • Catering related complaints - at number 3
  • General complaint - by number 4
  • Vigilance and corruption complaints - at number 5
  • Train accident information - on pressing number 6
  • Complaint Status - Using 9 number
  • To talk to a call center officer- *

This number will be closed

General Complaint-138, 1098: Child Line, Catering Service-1800111321, Vigilance-152210, Accident / Safety-1072, Clean My Coach-58888/138, SMS Complaint-9717630982, 155210: Complaint, Vigilance Helpline Number The support portal will be closed soon.


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